Terms & Conditions

Payment details

This guesthouse accepts Visa and Mastercard.

The total price of the reservation will be charged any time after booking. In case of late booking, at the latest on the day of arrival. Your receipt will be emailed or printed and will include the information you provide when booking. Please enter the details you wish to see on your receipt.

Children & extra beds

Rooms accommodate at most two people; extra beds are not available. Children aged two and over are booked at the same rate as adults. A baby under two can stay free when sharing the double bed without additional bedding.

Internet

Wi-fi is available in all areas and is free of charge.

Parking

Free public parking is possible on site. Reservation is not needed.

Smoking

Smoking indoors is prohibited and incurs a DKK 5,000 charge.

Pets

Pets are not allowed.

Check-in & check-out

Check-in: 17:00–22:00. Check-out: 10:00.

On arrival day, your access code works from 17:00. During your stay you can come and go at any time.

If you expect to arrive after 22:00, contact us beforehand. Late arrival requires agreement and may be declined. Telephone support closes at 22:30.

The person making the booking is responsible for ensuring the guest has received the access code and knows the check-in hours. Keep your code private: it also opens your room.

Identification

We reserve the right to request photo identification, a passport or driving licence before check-in.

Cancellation

For refundable bookings: if cancelled or modified until 17:00 three days before arrival (72 hours before check-in), only the credit-card fees will be charged. The paid amount will be credited to your account within 3–4 days.

If cancelled or modified later, or in case of no-show, no refunds are offered.